Geen toestemming
Volgens Mashable kregen veel taxichauffeurs en andere transportdiensten geen toestemming van de organisatie het terrein op te komen. Andere voertuigen bleven in de modder steken. Hierdoor moesten duizenden bezoekers urenlang in de open lucht en zonder accommodatie wachten. De organisatie besloot daarop om op zondag geen mensen toe te laten die niet ook op het terrein zouden overnachten. Hierdoor kwam het aantal bezoekers op 40.000 uit, in plaats van de verwachte 190.000.
Gedupeerde festivalgangers kunnen het aankoopbedrag van hun kaartje, gedeeltelijk, terugkrijgen.
Bron: Nu.nl
Enkele beelden van gestrande bezoekers zoals ze op social media worden gepost:
@EDMPocahontas
@EDMPocahontas
@MarinCPhoto
edit 30-9-2015 Tomorrowworld heeft inmiddels gereageerd:
Friends,
We understand and hear your frustrations and disappointments in the developments at TomorrowWorld over the last weekend.
Our only goal was to create together with you the best weekend of the year, and we are heartbroken that we were not able to provide some of our precious fans with the full TomorrowWorld experience, which includes the complete journey to and from the festival.
The combination of your positive energy and our hard work did not shine through and we completely understand your dissatisfaction. TomorrowWorld was also let down by a number of external factors which did not allow us to provide you with the full experience you deserve.
We realize we can't turn back time and make it perfect, but for those who wish to, we are here to communicate directly and listen to all your personal stories, frustrations and questions.
welisten@tomorrowworld.com
You are the true People of Tomorrow and deserve all the respect in the world. As a part of this, the refund policy is active here.
With Love,
TomorrowWorld
We understand and hear your frustrations and disappointments in the developments at TomorrowWorld over the last weekend.
Our only goal was to create together with you the best weekend of the year, and we are heartbroken that we were not able to provide some of our precious fans with the full TomorrowWorld experience, which includes the complete journey to and from the festival.
The combination of your positive energy and our hard work did not shine through and we completely understand your dissatisfaction. TomorrowWorld was also let down by a number of external factors which did not allow us to provide you with the full experience you deserve.
We realize we can't turn back time and make it perfect, but for those who wish to, we are here to communicate directly and listen to all your personal stories, frustrations and questions.
welisten@tomorrowworld.com
You are the true People of Tomorrow and deserve all the respect in the world. As a part of this, the refund policy is active here.
With Love,
TomorrowWorld